Software Consultancy NewVoiceMedia

Description

Interested in exploring the best in software development services? Drop us a line—we’d love to connect and discuss how NewVoiceMedia can help your business thrive!

We developed our solution, ContactWorld, to provide contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and salesforce.com. NewVoiceMedia clients benefit from enterprise class contact centre functionality, at a fraction of the cost of traditional systems. We invest in a network which delivers calls via the existing telephone infrastructure - maintaining high line quality. In addition, we use the internet to pass along previously collected information that relates the caller to your agent via a “screen-pop” to provide details on the caller. Our clients range from small businesses with only a few people taking calls through to large corporations multi-site contact centres and hundreds of agents. There are no specific hardware requirements to implement ContactWorld: Calls are managed via a telephone and an internet-connected PC. All support, upgrades and maintenance are covered in the monthly subscription fee. Users can be added or removed easily with your business demands. ContactWorld costs from £30 per user per month. Find out more about our products here. Benefits of a Cloud Contact Centre ContactWorld offers the following business benefits: Greater flexibility: Customise, react, adapt and scale quickly and easily. Simpler management: No requirement for IT specialists and engineers. Better visibility: Get a real-time window into your entire operation. Cost efficiency: It’s pay-as-you-go telephony. Improved support: Dedicated experts available 24/7 to respond to queries.

🏭 Industry: Saas in San Francisco - San Francisco

🏛️ 49 Stevenson St, Suite 1000, San Francisco, 94105, CA

🔗 https://www.newvoicemedia.com
👔 http://www.linkedin.com/company/newvoicemedia-limited

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